Purchase rules

BUYING AND SELLING GOODS IN AN ONLINE SHOP eskadalys.lt RULES

1. Definitions

1.1. Seller – MB „Eska dalys“, a Lithuanian company, duly registered and operating in the Republic of Lithuania, legal entity code 306662138, VAT number LT100016592710, registered office address Dragūnų g. 6-40, LT-92331 Klaipėda. 1.1.1. For more information about the Seller, please see - ABOUT US 1.1.2. the contact details of the Seller can be found under - CONTACT 1.2. eskadalys.lt - an online shop located at eskadalys.lt 1.3. Buyer – 1) a capable natural person, i.e. a person who has reached the age of majority, whose legal capacity is not restricted by court order; 2) a minor from fourteen to eighteen years of age, who has the consent of his parents or guardians, except in cases where he is emancipated; 3) a legal entity; 4) duly authorized representatives of all the above-mentioned persons. 1.4. Parties – the Buyer and the Seller together. 1.5. Personal data – any information related to a natural person – data subject, whose identity is known or can be directly or indirectly determined using data such as a personal identification number, one or more physical, physiological, psychological, economic, cultural or social characteristics characteristic of the person. 1.6. Rules – these „Purchase and sale of goods in the online store eskadalys.lt rules“. Account - Buyer registration eskadalys.lt result, which results in the creation of an account that stores his personal data and order history. 1.7. Privacy Policy – a document approved by the Seller, which provides for the basic rules for the collection, storage, processing and storage of Personal Data, using eskadalys.lt. 1.8. After consultation and agreement by phone, the buyer can come to pick up the goods belonging to him at the address: Liepų g. 64, LT-92101 Klaipėda

2. General provisions

2.1. the Customer confirms that he/she has read the Terms and Conditions, has duly understood and is familiar with the Terms and Conditions for the purchase and sale of goods in the online shop eskadalys.lt the rules and accept them. The Rules so approved shall constitute a binding legal document for the Parties, setting out the rights and obligations of the Buyer and the Seller, the conditions for the purchase of the Goods and payment for them, the procedure for the delivery and return of the Goods, the liability of the Parties, and any other matters relating to the purchase and sale of the Goods eskadalys.lt related terms. 2.2. Buy eskadalys.lt only Buyers, as defined in point 1.3 of the Rules, shall be entitled to do so. By accepting the Terms and Conditions and reading the Privacy Policy, the Buyer confirms that he/she has the right to purchase the goods eskadalys.lt. 2.3. We inform you that if necessary or in the circumstances provided for in the legal acts of the Republic of Lithuania, the Seller has the right to change, amend or supplement the Rules. We recommend that you review the Rules each time you make a purchase. 2.4. These Rules and any Agreements between the Seller and the Buyer are concluded only in the Lithuanian language.

3. Ordering of goods, the moment when the legal relationship of sale and purchase is established

3.1 The Buyer may order goods eskadalys.lt by choosing one of the following methods: 3.1.1. by registering online eskadalys.lt (by entering your registration name and password); 3.1.2. without registering online eskadalys.lt; 3.1.3. by phone; 3.1.4. at the place of collection of goods 3.2. When ordering goods in one of the ways specified in paragraphs 3.1.1 - 3.1.2 of the Rules, the Buyer must indicate his Personal data required for the proper execution of the goods order, as provided for in the Privacy Policy. 3.3. When the Buyer, having selected the purchased goods or service and formed the shopping cart, completes all the steps of the order, the last of which is the selection and confirmation of the payment method, it is considered that a legal relationship of purchase and sale has arisen between the Seller and the Buyer and a purchase and sale agreement has been concluded. 3.4. After the Buyer places an order, he is sent an e-mail confirming receipt of the order. 3.5. Each order of the Buyer is stored eskadalys.lt in the database.

4. Buyer's rights

4.1 The Buyer has the right to purchase the Goods eskadalys.lt in accordance with the procedure established by these Rules. 4.2. The Buyer has the right to cancel the order in accordance with the procedure established by these Rules. 4.3. The Buyer has the right to cancel the contract in accordance with the procedure established by these Rules. 4.4. The Buyer has the right to replace or return the purchased goods in accordance with the procedure established by the Rules. 4.5. The Buyer has other rights established in these Rules, the Privacy Policy and the legal acts of the Republic of Lithuania.

5. Obligations of the buyer

5.1. the Buyer shall, by using eskadalys.lt, shall comply with its obligations, these Terms and Conditions, the Privacy Policy, and any other terms and conditions expressly stated in eskadalys.lt, and not to violate the legal acts of the Republic of Lithuania. 5.2. The registered Buyer is responsible for the transfer of his login data to third parties. If the services provided by the e-shop are used by a third person who has logged in to the e-shop using the Buyer's login data, the Seller considers this person to be the Buyer. 5.3. The Buyer must pay for the ordered goods and accept them in accordance with the procedure established by these Rules. Having chosen to collect the goods at the Goods collection point, the Buyer must collect them at the selected Goods collection point within the terms specified in the Rules.

6. Seller's rights

6.1 The Seller shall be entitled to suspend or terminate eskadalys.lt activities. In such a case, all accepted and confirmed Buyers' orders are completed and no new orders are accepted. 6.2. If the Buyer fails to fulfill its obligations, the Seller has the right to immediately and without prior notice limit or suspend the Buyer's ability to use eskadalys.lt or in exceptional cases, delete the Buyer's account. 6.3. The Seller has the right to cancel the Buyer's order without prior notice if the Buyer does not pay for the goods within 3 (three) business days.

7. Seller's obligations

7.1 The Seller undertakes to make clear and understandable eskadalys.lt provide the Buyer with information about the goods. 7.2. The Seller undertakes to respect the Buyer's privacy. To process the Buyer's Personal Data only in accordance with the procedure established by the Rules, the Privacy Policy and the legal acts of the Republic of Lithuania. 7.3. Under the conditions provided for in the Rules, the Seller undertakes to deliver the goods ordered by the Buyer and accept the goods returned by the Buyer. 7.4. If the Seller is unable to deliver the ordered goods to the Buyer due to important circumstances, he undertakes to offer the Buyer an analogous or as similar product as possible. If the Buyer refuses to accept the product that was offered as analogous or similar, the Seller undertakes to refund the money paid to the Buyer within 14 (fourteen) business days, if an advance payment was made, and in all cases to cancel the order. 7.5. The Seller undertakes to fulfill other obligations imposed on the Seller in the Privacy Policy and the legal acts of the Republic of Lithuania.

8. Prices, payment procedures and terms

8.1. Commodity prices eskadalys.lt are indicated in the formed order in euros, including the VAT rate valid at that time according to legal acts. 8.2. The Buyer may pay for the ordered goods in one of the following ways: 8.2.1. by electronic banking; 8.2.2. by bank transfer; 8.2.3. in cash upon receipt of the goods; 8.2.4. under a deferred payment agreement; 8.3. When the Seller receives payment for the goods (if the Buyer has chosen the payment method established in paragraphs 8.2.2. – 8.2.4. of the Rules), the order for the goods is confirmed and the delivery period for the goods begins to be calculated. 8.4. By confirming the Rules, the Buyer agrees that the purchase documents for the goods – VAT invoices, which are also warranty coupons for the goods, would be submitted to him electronically to the email address specified in the Buyer's registration form immediately after the order is completed. VAT invoices shall indicate the selected goods, their quantity, any discounts granted, the final price of the goods, including all taxes, and other data required by the legal acts regulating accounting. 8.5. If the price of the goods on the Internet and in the store does not match, the store price shall be considered correct.

9. Delivery of goods

9.1. If the Buyer chooses the home delivery service when ordering: 9.1.1. The Buyer must use Lithuanian letters when specifying his/her data. Names, surnames, and place names must begin with a capital letter. It is necessary to provide the exact address of residence - this is necessary not only when delivering the goods, but also when creating an invoice. 9.1.2. The Buyer undertakes to accept the goods himself/herself. When accepting the goods, it is necessary to present a valid personal identification document (identity card, passport or new driver's license). If the Buyer cannot accept the goods himself/herself, and the goods are delivered to the address specified by the Buyer, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong person. 9.2. The Seller delivers the goods to the Buyer in accordance with the terms specified in the descriptions of the goods. These terms are preliminary and do not apply in cases where the Seller does not have the necessary goods in stock and the Buyer is informed about the shortage of the goods ordered by him. By approving these Rules, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the Seller's control. In such a case, the Seller undertakes to immediately contact the Buyer and agree on the terms and conditions for the delivery of the goods. If the Seller does not deliver the goods within the specified period and the Parties do not agree on an additional period for the delivery of the goods, the Buyer may exercise the right established in clause 11.1 of the Rules to withdraw from the contract for the purchase and sale of goods or services. 9.3. At the time of delivery of the goods to the Buyer, the Buyer must, together with the Seller or its authorized representative, check the condition of the shipment and the goods(s) and sign the document for the transfer and acceptance of the shipment. After the Buyer signs the consignment transfer-acceptance document, it is considered that the goods have been transferred in proper condition, there are no damages, the cause of which is not attributable to a manufacturing defect, and there are no discrepancies in the product(s) (such as can be determined during an external inspection of the goods). Having noticed that the packaging of the delivered goods is damaged (crumpled, wet or otherwise externally damaged), the goods(s) are damaged and/or the goods(s) are not in the correct configuration, the Buyer must note this in the consignment transfer-acceptance document and, in the presence of the Seller or its representative, draw up a free-form act of damage/discrepancies of the consignment and/or goods(s). If the Buyer fails to perform these actions, the Seller is exempted from liability for damage to the goods, when the cause of such damage is not a manufacturing defect, and for discrepancies in the product(s) only if these discrepancies can be determined during an external inspection of the goods.

10. Guarantee of the quality of the goods and their shelf life

10.1. eskadalys.lt The properties of the goods sold are indicated in the description of the goods attached to each item. 10.2. The goods offered for purchase by the Seller are of appropriate quality, i.e. the properties of the goods correspond to the description of the goods. The goods comply with the consumer purchase and sale contract if: 10.2.1. the goods correspond to the description provided by the Seller and have the same properties as the goods that the Seller provided as an example or model when advertising that goods eskadalys.lt; 10.3. The Seller is not responsible for the fact that eskadalys.lt the size, shape, colour or other parameters of the goods may not correspond to the actual size, shape, colour or other parameters of the goods due to the characteristics of the display used by the Buyer or for other technical reasons beyond the control of the Seller. The Buyer understands that the Goods may differ slightly from their images. The Buyer is advised to read the description of the Product.

11. Withdrawal from the contract of sale, return of goods

11.1. Rules for the exchange and return of goods of suitable quality 11.1.1. The Buyer has the right to exchange the purchased goods for similar goods of different dimensions, shape, color, model or completeness within 14 (fourteen) days from the date of transfer of the goods to him. If a price difference arises when exchanging the goods, the Buyer must settle with the Seller according to the recalculated prices. The Buyer's notification of the desire to exercise the right provided for in this clause of the Rules with the specified returned goods is sent by e-mail. info@eskadalys.lt. 11.1.2. Upon receipt of the goods, the Seller undertakes to replace them with the same goods only of the shape, size, color, model or completeness specified by the Buyer. If the Seller does not have a suitable product for replacement, he shall return the money paid for the product to the Buyer. The money shall be returned to the Buyer within 14 (fourteen) calendar days after the Seller received the Buyer's notification of the Buyer's desire to exercise this right, and if the Product is not returned to the Seller by the Buyer, the term provided for in this clause shall be calculated from the date of return of the Product to the Seller. 11.2. When returning the goods to the Buyer, the following conditions must be observed: 11.2.1. the returned product must be in its original, neat packaging; 11.2.2. the product must not have been damaged by the Buyer; 11.2.3. the product must be unused, not having lost its commercial appearance (undamaged label, untearable protective film, etc.) (this point does not apply in the case of returning a poor-quality product); 11.2.4. the returned product must be in the same configuration as the Buyer received it; 11.2.5. when returning the product, it is necessary to provide its purchase document. 11.3. In the event that the Seller does not have suitable goods for replacement, the amount paid is returned to the Buyer, excluding the price for delivery. 11.4. Defective or incompletely completed goods 11.4.1. The Buyer, who wishes to file a complaint regarding a defective or incompletely completed product, can do so by e-mail: info@eskadalys.lt 11.5. When submitting a complaint, the buyer must indicate: 11.5.1. The order number of the product; 11.5.2. A photo of the product, a photo of the defective area (if it is mechanical damage and it is possible to photograph it); 11.5.3. A photo of the product packaging; 11.5.4. Describe the signs of the product defect, malfunction or name the missing part. 11.6. When submitting a complaint, the buyer must indicate how he wishes the claim to be resolved: 11.6.1. The defective product is requested to be replaced with a high-quality product; 11.6.2. The incomplete product is requested to be supplemented with the missing parts; 11.6.3. The money paid is requested to be returned. We will be happy to answer all your questions by e-mail: info@eskadalys.lt

12. Responsibility

12.1 The Buyer shall be liable for the acts performed in the use of eskadalys.lt, including, but not limited to, the accuracy of the data provided in the registration form. The Buyer assumes responsibility for the consequences arising from the incorrectness or inaccuracy of the data provided in the registration form. 12.2. The Seller is exempted from any liability in cases where losses arise due to the fact that the Buyer, disregarding the Seller's recommendations and his obligations, did not familiarize himself with these Rules, Privacy Policy, although he was given such an opportunity.

13. Marketing measures taken by the trader

13.1 The Seller may, at its discretion, initiate eskadalys.lt various promotions or games. 13.2. The Seller has the right to unilaterally, without separate notice, change the terms of promotions or games, as well as cancel them. 13.3. The Seller sends all notifications by the means of communication specified in the Buyer's registration form.

14. Exchange of information

14.1.The Seller shall send all notifications in accordance with these Terms and Conditions and the Privacy Policy to the e-mail address provided by the Buyer during registration or when ordering the goods, and the Buyer may use all the contact channels specified in the Online Shop in the section „CONTACT“.

15. Final provisions

15.1. These Rules have been drawn up in accordance with the legal acts of the Republic of Lithuania. 15.2. The law of the Republic of Lithuania shall apply to relations arising on the basis of these Rules. 15.3. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes shall be resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.